1. Seller
Marc DELACOUR, author, who distributes his own books under the publishing name “Éditions Perspectives”
SIREN: 377 977 749
4-6 rue des Chauffours, 95000 Cergy, France
Email: contact@editions-perspectives.fr
Telephone: +33 6 75 74 64 54 — email contact preferred
VAT not applicable pursuant to Article 293 B of the French General Tax Code.
2. Purpose and scope
These Terms and Conditions of Sale govern distance sales of printed books concluded on editions-perspectives.fr between Marc DELACOUR and consumer customers.
Placing an order implies acceptance of these Terms and Conditions in the version applicable on the date of the order. The essential characteristics of each book are presented on its sales page.
Direct sales through the website are offered for delivery destinations accepted at checkout. For certain sales or distribution abroad, books may also be offered by third-party distributors under their own terms.
3. Products and availability
The books offered are described with the greatest care. Photographs or representations of covers are provided for illustration and may show slight differences in appearance depending on screens or reprints.
Offers are subject to stock availability. If an item becomes unavailable after an order has been placed, the customer will be informed as soon as possible. If the order cannot be fulfilled within the announced or agreed period, the rights provided by the French Consumer Code remain fully applicable.
4. Prices and delivery charges
The applicable prices are those displayed on the website when the order is confirmed. They are stated in euros. Éditions Perspectives currently benefits from the French VAT exemption scheme: VAT not applicable pursuant to Article 293 B of the French General Tax Code.
Under the delivery scale currently offered on the website, delivery charges are €3 where the total price of the books is below €35, and €0.01 from €35. The final delivery charge is always shown before payment.
Any subsequent change in prices or delivery charges has no effect on an order already confirmed and paid.
5. Order
The customer selects the books and quantities required, checks the basket, enters the information needed for delivery and payment, then confirms the order.
Before payment, the customer can review the order details and correct any errors. Final confirmation of payment confirms an order carrying an obligation to pay.
An order confirmation is sent by email after payment. If it is not received, the customer is also invited to check the spam or junk-mail folder.
6. Payment
Payment is made online using the payment methods offered by Stripe. Payment must be fully authorised before the order is confirmed.
Bank card data is processed by Stripe under its own security measures. Éditions Perspectives does not receive the customer’s full card number.
7. Dispatch and delivery
Orders are normally dispatched within 3 to 5 business days after payment confirmation, unless a different timeframe is clearly announced before the order.
Transport time depends on the carrier and destination. Unless a more precise delivery date or period has been agreed with the customer, delivery will take place without undue delay and no later than the statutory period of thirty days after conclusion of the contract.
In the event of a significant delay, the customer has the rights provided by the French Consumer Code, including, under the statutory conditions, the right to require performance and then terminate the contract if delivery does not take place.
The risk of loss of or damage to the book passes to the customer when the customer, or a third party designated by the customer other than the carrier, takes physical possession of the goods, subject to the statutory rules applicable where the customer chooses a carrier not offered by the seller.
8. Assistants included with certain books
Certain books include, at no separate price, personal access to a conversational Assistant intended to extend the content of the book:
- Le jugement en danse and Judging in Dance: access to the Assistant du juge / Judging Assistant;
- Prévoir l’imprévu ? and When the Unexpected Takes the Floor: access to the Assistant du compétiteur / Competitor Assistant;
- Le Feedback en danse: no Assistant is included.
Access is linked to the purchase of at least one copy of an eligible title; purchasing several copies of the same title does not create several separate accesses.
These Assistants are not sold separately. Their use requires the customer’s own ChatGPT account and depends on the availability of the third-party service used. Access is intended for the purchaser and must not be transferred to a third party.
Where an Assistant is included, access may be offered immediately after payment is confirmed and may later be recovered using the “My access” function. This ancillary benefit does not remove or reduce the statutory right of withdrawal attached to the purchase of the printed book.
9. Right of withdrawal
As a general rule, the consumer has 14 days from receipt of the book to exercise the right of withdrawal without having to give a reason.
Withdrawal can be exercised directly online using the permanent facility:
The customer may also send any unambiguous statement expressing the wish to withdraw to contact@editions-perspectives.fr or by post to the seller’s address.
After notifying the decision, the consumer must return the book no later than 14 days afterwards to:
Éditions Perspectives — Marc DELACOUR
4-6 rue des Chauffours
95000 Cergy — France
Direct return costs are borne by the customer. The book must be properly packaged. The consumer is liable only for any diminished value resulting from handling beyond what is necessary to establish the nature and characteristics of the book.
Where withdrawal is valid, Éditions Perspectives refunds the amounts due, including the standard delivery charge for the order, under the statutory conditions and time limits. For a sale of goods, reimbursement may be withheld until the book is recovered or until proof of return shipment is provided, whichever occurs first.
The refund is made using the same payment method as used for the order, unless the consumer expressly agrees to another method that does not incur fees.
Model withdrawal form
This model may be used if the consumer prefers to notify withdrawal by email or post. Its use is not mandatory.
To: Marc DELACOUR — Éditions Perspectives, 4-6 rue des Chauffours, 95000 Cergy, France — contact@editions-perspectives.fr
I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods:
Book(s) concerned: ............................................................
Ordered on (*) / received on (*): .....................................................
Name of consumer(s): .....................................................
Address of consumer(s): .................................................
Signature of consumer(s) (only if this form is notified on paper):
Date: ............................................................
(*) Delete as appropriate.
10. Statutory warranties
Books sold benefit from the French statutory guarantee of conformity and the statutory warranty against hidden defects under the conditions provided by law.
Information concerning the statutory guarantee of conformity
The consumer has a period of two years from delivery of the goods to obtain implementation of the statutory guarantee of conformity if a lack of conformity appears. During this period, the consumer need only establish the existence of the lack of conformity and not the date on which it appeared.
Where the contract for the sale of goods provides for the continuous supply of digital content or a digital service for a period exceeding two years, the statutory guarantee applies to that digital content or digital service throughout the planned supply period. During this period, the consumer need only establish the existence of the lack of conformity affecting the digital content or digital service and not the date on which it appeared.
The statutory guarantee of conformity requires the professional, where applicable, to provide all updates necessary to maintain conformity of the goods.
The statutory guarantee of conformity entitles the consumer to repair or replacement of the goods within thirty days of the request, free of charge and without major inconvenience.
If the goods are repaired under the statutory guarantee of conformity, the consumer benefits from a six-month extension of the original guarantee.
If the consumer requests repair but the seller requires replacement, the statutory guarantee of conformity is renewed for a period of two years from the date of replacement.
The consumer may obtain a reduction in the purchase price while keeping the goods, or terminate the contract and obtain a full refund against return of the goods, if:
1° The professional refuses to repair or replace the goods;
2° Repair or replacement takes place after a period of thirty days;
3° Repair or replacement causes major inconvenience to the consumer, in particular where the consumer ultimately bears the cost of taking back or removing the non-conforming goods, or bears the cost of installing the repaired or replacement goods;
4° The lack of conformity persists despite an unsuccessful attempt by the seller to bring the goods into conformity.
The consumer is also entitled to a price reduction or termination of the contract where the lack of conformity is so serious that it justifies an immediate price reduction or termination. In that case the consumer is not required first to request repair or replacement.
The consumer is not entitled to terminate the sale if the lack of conformity is minor.
Any period during which the goods are unavailable for repair or replacement suspends the remaining guarantee period until the repaired or replacement goods are delivered.
The rights mentioned above result from Articles L. 217-1 to L. 217-32 of the French Consumer Code.
A seller who in bad faith obstructs implementation of the statutory guarantee of conformity may incur a civil fine of up to €300,000, which may be increased to 10% of average annual turnover (Article L. 241-5 of the French Consumer Code).
The consumer also benefits from the statutory warranty against hidden defects under Articles 1641 to 1649 of the French Civil Code for two years from discovery of the defect. This warranty gives the right to a price reduction if the goods are kept, or to a full refund against return of the goods.
11. Liability
Éditions Perspectives is responsible for proper performance of its obligations under the conditions provided by law. Nothing in these Terms and Conditions limits the consumer’s mandatory statutory rights.
The seller cannot be held liable for delay or non-performance resulting from force majeure within the meaning of French law.
For Assistants included with certain books, Éditions Perspectives does not control interruptions or technical changes specific to the third-party platform used. If access is difficult, the customer may write to contact@editions-perspectives.fr so that a reasonable solution can be sought.
12. Evidence and record keeping
Order confirmations, payment data transmitted by Stripe and electronic communications may be used as evidence of the order, subject to applicable statutory rules.
Where the value of a contract concluded electronically with a consumer reaches or exceeds €120, the contract is retained for the statutory period of ten years. The consumer may request access by writing to contact@editions-perspectives.fr.
13. Complaints and consumer mediation
For any complaint, the customer is first invited to contact Éditions Perspectives at contact@editions-perspectives.fr.
In accordance with the provisions of the French Consumer Code concerning consumer dispute mediation, after first contacting us and if the response is not satisfactory, you may use the following consumer mediation service free of charge:
CM2C
49 rue de Ponthieu
75008 Paris, France
Tel.: +33 1 89 47 00 14
Website: https://www.cm2c.net/declarer-un-litige.php
Email: litiges@cm2c.net
14. Applicable law and dispute resolution
These Terms and Conditions are governed by French law. For a consumer residing in another country where the sale is lawfully offered, this provision does not deprive the consumer of protection afforded by any mandatory provisions that may apply in the country of residence.
If no amicable solution or mediation is reached, disputes fall within the jurisdiction of the competent courts under the ordinary rules applicable to consumers.